How do I return an item?

Return Policy:


All returns are subject to approval and RETURNS WILL NOT BE ACCEPTED WITHOUT OUR PRIOR APPROVAL! We will provide you with an RMA number (Return Merchandise Authorization) which must be noted on the label on the returned merchandise. Returns that do not include RMA number will be refused. Note that a 20% restocking fee will be applied to all returns. In order to exchange or return an item, you must contact us within 3 days upon receipt of your order. You may either call us or e-mail us at [email protected]. Deposits on special order  equipment, are non-refundable. Returns should be sent to:

JPR Performance  Attn. Returns - RMA: (Place the return authorization number given to you) Invoice Number

6020 Progressive Ave, Ste 800

San Diego, CA 92154

Shipping costs are not refundable except for defective items or items sent in error. Defective items will be exchanged for the same items. Defective returns that are found to be non-defective are subject to the 20% restocking fee.

DO NOT DISCARD ANY PACKAGING OR INVOICES UNTIL YOU ARE COMPLETELY SATISFIED WITH THE PRODUCTS SHIPPED. ITEMS RETURNED WITHOUT THE ORIGINAL MANUFACTURER'S PACKAGING, OR DAMAGED PACKAGING MAY BE REFUSED OR RETURNED AND WILL BE SUBJECT TO THE RETURN POSTAGE COST.

All returns are subject to the following:

Shipping, insurance, and handling charges are not refundable. Returns should be shipped insured, as JPR Performance assumes no liability for lost or damaged return shipments. Save your tracking numbers, as they can prove invaluable if your return is lost in transit to us. Your purchase must be returned with shipping pre-paid.

All products must be in "as-new" condition, in original packaging.