Shipping / Warranty / Return Policy SHIPPING: Shipping charges will be calculated according to the Rates we receive from Fed-Ex. Expedited shipping methods are also available at an additional charge. Most Orders which total $100.00 (U.S. Dollars) or more will ship for FREE anywhere in the United States of America. Some restrictions may apply on larger items, so just look for the little green truck. This truck indicates that an item qualifies for Free Shipping. RETURNS / EXCHANGES: At JPR Performance we like to be straight-forward and we try to keep everything as simple as possible. Our return policy is no exception - if you are not completely satisfied with your purchase, let's make it right. For items that are not customized or personalized, our return policy is as follows: The original sales receipt must accompany returns. We accept returns for exchange or refund 15 calendar days after delivery of the product. At our sole discretion after 15 calendar days, we will offer an exchange, store credit or refund. Items must be in "new, unaltered and unused condition". Definition of new, unaltered and unused condition is: without showing signs of wear or damage in any way within 15 calendar days of the delivery date (after 15 days no returns are allowed) must not be a special order or a custom order unless noted that it cannot be returned or has a different return policy time period other than that of 15 days noted in that item's particular item description. items must be returned in original packaging and must include all tags, instructions, product information, etc. If an item is received damaged or is incorrectly shipped by us please contact Customer Support immediately. Items that are defective and shipped from us or items that you did not order but received from us will qualify for store credit or a refund using the same payment method originally used. Refunds are contingent upon inspection of item(s) once we receive it. Customer is responsible for all shipping costs if seller is not at fault. WARRANTY POLICY: Limited Lifetime warranty on all our products. We guarantee our products free defects defects in workmanship 100% or your money back!!! If you have a problem with your lever please don't return to your local dealer. Our Support Team will be more than happy to make things right and get you a replacement. We stand behind your products with a U.S. based company, dedicated to the Racer in all of us!!! You can contact us at : [email protected] JPR  levers should not be used on any motorcycle, or in any application, other than specified. Doing so could result in serious bodily injury, a crash, and/or equipment damage. This component should be installed by a certified mechanic or qualified technician. It is intended for closed course race applications only. Ride Safe!!!